Unregulated Placement &
Crisis Intervention Service

No1 Healthcare provides rapid-response, unregulated placements and crisis intervention packages for children and young people with complex needs, delivered by experienced, highly trained staff.
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Our Standards & Safeguarding Promise

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Safe, inclusive, and non-judgmental environments
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Fully trained, vetted, and monitored staff
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Professional, ethical and confidentiality-focused practice
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Consistent quality checks and outcome reviews
About the Service

When Urgent Support Is Needed Most

At No1 Healthcare, we understand that in urgent situations it can be difficult to secure a registered placement — especially when a child or young person has complex needs. In these cases, a tailored, unregulated support package becomes necessary.
We create a bespoke care plan and risk assessment for every referral, supported by the local authority’s placement request form, MARAMP, and Positive Behaviour Plan when available. This service is suitable for both individual children and sibling groups.
As the young person settles and progresses, care packages are reviewed and adjusted, including staffing ratios and updated risk assessments based on current risk levels.
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24-Hour Crisis Intervention Support

Our staff act as primary caregivers, providing continuous 24-hour support that includes:
Monitoring and supervision
Safeguarding and risk management
Emotional and behavioural support
Meeting all daily and assessed complex needs
Our staff act as primary caregivers, providing continuous 24-hour support that includes:
We also support young people to build resilience and unlock their potential through meaningful activities at home, in the community, and within education or learning environments.

Our Experience

Over 100+ unregulated referrals supported
Majority involving teenagers in crisis
Service operates 24/7
Large workforce available at short notice
No1 Healthcare continues supporting young people in temporary accommodation until a suitable long-term placement is identified.

Complex Needs We Support

Our staff are trained and experienced in supporting:
Mental health needs
Challenging behaviour
Trauma-informed responses
Self-harm concerns
Drug and alcohol misuse
Child Sexual Exploitation (CSE)
Gangs and County Lines
PMVA (restraint)
PRICE (including ligature removal)
Offending behaviour
Gang involvement
Learning disabilities
Support for those under DOLS orders

Highly Trained, Fully Vetted Staff

All No1 Healthcare staff:

Are experienced in crisis support and DOLS cases

Receive a full induction before starting

Attend supervision every six months

Hold mandatory and specialist training (including PMVA)

Have a DBS issued within the last 12 months

Provide two satisfactory references

Have verified right-to-work documents

Wear photo ID on shift & Carry incident cards

How to Book a Crisis Intervention Package

Simple, Rapid Referral Process

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Call 0333 344 0645 or email esther@no1healthcare.co.uk with the young person’s age and a brief overview of support required.

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Social Services send the referral and risk assessment. Accommodation and staffing are confirmed.

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We select staff based on gender, religion, background, and suitability, aiming for consistent staffing.

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Our internal Out of Hours team supports staff and liaises with EDT and professionals when required.

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Ongoing Monitoring

  • Detailed shift notes
  • Regular updates to the Social Worker
  • Weekly professional meetings
  • Escort and chaperone service if needed

Why Choose No1 Healthcare Private Carers

Discover the smarter way to get care at home.

01

Choose your own carer — full freedom, no restrictions

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Direct connection — skip agency interference and gatekeeping

03

Build a trusted, personal bond with your carer

04

Save more — full control over your care and schedule

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Support available in multiple languages

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50 years
of combined experience

Connect with Our Team

No1 Healthcare Housing Support Services LTD

1 Oakley Avenue, Ealing Common, London, W5 3SA
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