How No1 Healthcare Private Carers Works

Whether you're arranging live-in care or considering visiting care, we’ve made the process straightforward. From finding the right self-employed carer to supporting you every step of the way, here’s how we help you take control of care with confidence.
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More savings

Our services are, on average, 35% more affordable than traditional care agencies — with no compromise on quality.

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More Control

You're in charge — define how, when, and what kind of care you receive, tailored entirely to your needs.

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More Choice

Browse and select from a curated list of vetted, self-employed carers who match your preferences.

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More Support

Manage everything in one place — from scheduling to payments — with access to our top-rated care team, just a message away.

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1. Give us a call or get started online

Speak directly with one of our care advisors by calling 0333 344 0645, or begin the process online — whichever works best for you. We’re here to guide you every step of the way.

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2. Tell us what you need

We’ll ask you a few simple questions to understand your care needs and determine if our service is the right fit. Based on your answers, we’ll start matching you with experienced self-employed carers — usually within 24 hours.

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3. Share more about your care needs

While we begin the matching process, you can choose to provide additional details about your loved one’s routines, preferences, and daily needs. This helps your future carer settle in smoothly and deliver truly personalised, compassionate care from day one.

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4. Choose your carer

We’ll share detailed profiles of the self-employed carers we’ve matched to your needs. You can review their background, experience, and availability — and speak directly with the ones you feel are the best fit. Whether you decide alone or as a family, the choice is always yours.

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5. Get ready for the first day

Once you’ve chosen your carer, your agreement with them begins. We recommend a follow-up call to confirm details like their arrival time and who will be there to welcome them. A smooth start sets the tone for great care.

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6. Stay supported every step of the way

Even after care begins, our team is here to support you. Whether you need to arrange breaks, adjust schedules, or update care preferences, we’re just a call away. We help ensure care stays consistent, compassionate, and in your control.

Multilingual Support for Truly Personalised Care

We connect you with carers who understand your language and culture, helping you feel truly at ease. Clear communication means better care, stronger trust, and a more personal connection every day.
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Built to Make Care Personal

Every care journey is different — and so are the people behind it. At No1 Healthcare Private Care, we believe that finding the right support shouldn’t be complicated or impersonal.

Our platform connects individuals and families directly with trusted, self-employed carers, making it easier to get the care you need, how you need it — with less paperwork, more flexibility, and full control at your fingertips.

Need care? We’re here to help.

Get matched with a carer who respects your routine, your culture, and your comfort.